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Culture

Culture2018-05-04T19:25:02+00:00

teammates that are curious and want to play a big game

Values

Mark-(7)

Clear – We are empowered through clarity. If we are clear about the actions that need to be taken in order to get the results that we desire, we will produce those results and create value for our organization.

Resourceful – We harness our creativity to come up with new ideas and find clever ways to produce results.

Alive – We bring high energy and excitement to everything we do. We take life by the horns. It is this aliveness that leads us to success.

Courageous – We exude bravery. We are committed to having the conversations and take the actions that are necessary to achieve our goals.

Vision

We are a growth organization, striving to improve personally and professionally is who we are, and is vital to long term success.

We are about possibility; we believe that if you can see it and speak it, you can have it.

We are connected: to each other, to our customers, to our suppliers.

WE play big games. If it’s worth doing, it’s worth doing it BIG.

We have a VOICE, everyone has an opportunity to be heard if they are willing to make a REQUEST and PARTICIPATE in the SOLUTION.

Mission

CFM Management, Inc. is dedicated to drafting teammates that are curious and want to play a big game. Our coaching, training and management has created an all-star lineup, which is winning their respective game at foodguys, Gargoyle Storage & Distribution, and Big Guy Properties.

How We Work

Sales

What it takes to be a Sales Agent

We call this position a Sales Agent, you are really a Solutions Agent. You see, most of our customers have grown organically (or conventionally) into established businesses, and may not have established protocols. You take time to interview the customer, understand their internal processes, their decision making processes, timelines, and ingredient specifications. From there you help the client develop procedures, while taking over purchasing and logistics activity for some, or all, their raw food ingredient needs.

This allows your customer to do what they do best, make their product, because you’ve got it handled.

What size of customer will you work with? Almost any size, from those ordering a pallet of goods to multi-containers.

The questions you must ask yourself:

  • How much money do I want to make?
  • What type of problems do I want to solve?
  • Do I like to talk on the phone for about 3-4 hours a day?
  • Am I willing to travel occasionally (and do I have a current passport)?

We can’t answer these questions for you. But through conversation, we can determine if you are good fit for foodguys.

What is a day in the life like?

You will spend your time on the phone speaking with purchasing agents, operations managers, and anyone else responsible for the purchase of bulk raw ingredients. You deal with problems that arise from shipping schedules running late, to product specifications being “off.” There are a lot, and I mean A LOT, of moving parts. There is a reason our customers exist, because they need and want our help to minimize their headaches.

What’s our environment like?

It’s a semi open office environment where 95% of your work is done over the phone, at your desk (ask for a sit/stand desk if you need to move a bit). People listen to indy-rock at their desks in some rooms, in other rooms it’s pretty quiet. There are a lot of interruptions during your day. Interruptions can take form of senior staff member or manager helping you confront an area in which you need growth. Or customers with an emergency.

If you want help with something, you simply ask, sooner rather than later. We expect you to always have a “capture tool” available when getting advice. What does that mean? We expect you to take good notes, it can be on your phone or in a notebook, and we expect you to do it.

We believe that personal and professional growth is vital to everything we do. Learning something new, in turn will allow you to help others to grow. And isn’t that what teamwork is all about?

Devin: Stand-Up Sales Guy

Accounting

What it takes to be on the A-Team

You must love detail. You must love detail. You must love detail.

Now that we have established that, you must also understand that what you do is always tied to the bigger picture, even if you can’t see it. There is not a report run that is meaningless. There is always room for you to say “Help me understand.”

And you must LOVE detail.

The questions you must ask yourself.

  • Do I like developing new processes to make things more efficient?
  • Do I like working in a deadline driven environment? Seriously, you’ve got to be okay with the question”by-when?”
  • Do I handle interruptions well?

What is a day in the life like?

Our A-Team filters in between 6:30 and 8:30, puts on their head phones and goes to work. The leadership team regularly comes by and asks questions about various invoices, or to get clarity on processes; so dealing well with interruptions is really important. Mondays we have the team meeting, sometimes there is pizza, which is always a perk. Then around 3:30 or 4:00 people will start heading home. During month end, there are always extra hours put in.

What’s our environment like?

We’ve got extroverts, ambiverts and introverts. So it doesn’t matter if you enjoy talking to people in the kitchen, or prefer to put your headphones on and hunker down. All that matters is that you do your job with integrity and timeliness.

Some people work in offices, and others work in a room affectionately known as “the quad.”

We believe that personal and professional growth is vital to everything we do. Learning something new, in turn will allow you to help others to grow. And isn’t that what teamwork is all about?

Lysha: Billing Gal

Operations

Customer Service (Import Export / Logistics)

What does it take to be in Customer Service?

Well the traits shared on our team is “innovation” and a “organization”. There is a lot of creativity required to deal with partial loads, full loads, cold loads, dry loads, etc. This may not sound too difficult, until you get a load of IQF mangos that wasn’t frozen properly during transportation, and they subsequently melted into a giant blob. Or a load of sugar that is being held up in customs for various paperwork reasons.

The questions you must ask yourself.

  • Do I like multi-tasking? ~AND~ Am I truly strong at multitasking?
  • Do I like to communicate with people?
  • Do I enjoy being the first point of contact when a problem happens?
  • Do I communicate intentionally and with precision?

What’s a day in the life like?

A lot, and I mean A LOT of communication with the sales staff. Multiple contact with transportation vendors. Forms, database entry, more forms, calls with the customers for delivery schedules, calls with the vendors for pick up schedules; basically you are never bored.

Don’t be surprised if you get about 150 emails a day, that tends to be how our vendors prefer to communicate.

What’s our environment like?

Like the sales environment it’s a semi open office environment with cubicles, because you work next to the sales people that you are supporting. Some people work best with two monitors, some need three.

There’s a lot of moving parts, and you are the center of the action. Seriously, people in customer service know more about the movement of food, and the areas that need improvement than anyone else here.

We believe that personal and professional growth is vital to everything we do. Learning something new, in turn will allow you to help others to grow. And isn’t that what teamwork is all about?

Samuel: Int’l Guy

Warehouse

What does it take to work in the Warehouse?

You must be ready for anything. Truckers that show up early. Packing schedules that run a little late, or a lot late.

Being flexible, working independently, and taking direction well are imperative to success.

There’s lots of repetitious work here, and it can be VERY physical. You may need to do things like build up pallets of quinoa for storage, and those bags are heavy (50 lbs). You work the cooking oil line bottling oil in to 400 gallon containers on down to gallon containers. You will learn about cooking oil, as well as the mechanics of the bottling line and labeler.

The questions you must ask yourself?

  • Am I am morning person?
  • Do I take direction and feedback well? And do I give suggestions openly?
  • Am I willing to do what it takes to get the job done in a safe and timely manner?
  • Do I enjoy cross training into other relevant positions?
  • Do I like to be physically active?

What’s a day in the life like?

We get to work before the sun comes up, and typically head home before rush hour starts.

Most days are pretty scheduled, but there are unexpected pickups that happen, and rush orders. You must be adaptable to the variety of work that takes place. We forklift certify all our staff, so anyone is able to help out in a pinch.

What’s our environment like?

It’s a warehouse environment with a small staff and two forklifts. We have a two person office that keeps the paperwork running smoothly.

We believe that personal and professional growth is vital to everything we do. Learning something new, in turn will allow you to help others to grow. And isn’t that what teamwork is all about?

Daava: Ops Gal